The house has solar. Nobody knows if it works.

It's a written evaluation of the solar system on a specific house, done for a sale. We determine whether the system is actually producing power, what condition the equipment and roof are in, what warranties are left and whether they transfer, what the monitoring situation is, and what it would cost to fix anything we find. You get a document you can hand to the other side of the deal.

A home inspector looks at the whole house and, in our experience, gives solar a paragraph — usually 'solar panels present, recommend evaluation by a qualified specialist.' That sentence is what sends people to us. We only look at the solar, we test it electrically when we're on site, and we can tell you what the readings mean.

Not always. An On-Site Inspection means a technician goes out, takes electrical readings, and photographs the system. A Documentation Review is done from photos and paperwork you send us. Only the on-site visit can confirm the system actually works — see the next question.

An On-Site Inspection is the one that answers 'does this thing work.' A technician measures voltages and currents at the equipment, inspects the array and the roof penetrations, and photographs what they find. A Documentation Review is a records review — we read the monitoring history, warranty registrations, interconnection paperwork, and production data you provide, and tell you what they say. It cannot confirm that the system produces power, because nobody put a meter on it. It's the right choice when monitoring history already exists, or when your question is about paperwork rather than equipment.

A Documentation Review is 72 hours from when we have your photos and materials. An On-Site Inspection is about a week, because a technician has to be scheduled out to the property. The clock starts when we receive the materials, not when the payment clears — and if something is missing, it starts when the missing item arrives. We'll show you exactly what's still outstanding.

Yes, and most of our buyer orders are exactly that. You'll need the seller's permission for us to enter the property, and getting that permission is on you or your agent — usually your agent arranges it the same way they arrange the home inspection. Everything else we handle.

Honestly: some equipment can be read on site and some can't. With SolarEdge or Tesla, a technician can connect to the inverter at the house and take real readings. Enphase microinverters don't work that way — the meaningful data only exists in the manufacturer's portal, and without access to it we'd be handing you photographs and guesses. So for Enphase we ask for portal access up front, and if it can't be obtained we refund you in full, at any stage. We're not going to take money for a report we can't write.

We ask every customer for monitoring access, on every order, because it makes the report better and because it's usually the first time anyone has looked at the system in years. When access is established we start 30 days of complimentary Pro monitoring — from the day access actually works, not from the day you paid. Buyers usually can't grant access to a house they don't own yet, so the offer stays open and we bring it up again after you move in.

Probably, yes — and that's the honest answer rather than the comfortable one. In Georgia and South Carolina, once a seller knows about a material defect, they generally have to disclose it. If we find a problem, you'll know about it. What that buys you is control: you can fix it, price it in, or disclose it on your own terms before a buyer's inspector finds it during due diligence and turns it into a renegotiation. Finding out at the closing table is the expensive version.

We'll explain what it generally means for the deal — who typically has to approve a buyer, what usually has to happen before closing, what questions to ask. What we don't do is read your contract. We don't collect financing agreements at all. We ask you four questions (who the finance company is, roughly what you pay, what the payoff is if you know it, and what kind of agreement it is), we label all of that as customer-reported and unverified in the report, and we point you at the finance company for the actual terms and payoff figure. They're the only ones who can give you a number you can rely on.

We give an estimate of production value based on what the system produces and what your utility pays for it. That's an estimate, not an appraisal and not a guarantee. If you need a number that carries weight with a lender, that's an appraiser's job, and the report gives them something real to work from.

If you cancel before we've scheduled anything or reviewed your materials, you get a full refund. If a technician has already gone out and couldn't get in, we keep a trip fee based on how far they drove, or you get one free reschedule. If the work is already done, the price stands — the report is yours to use on the next buyer. And if the system is Enphase and portal access can't be obtained, you get everything back regardless of how far along we are.

You bought it, you can share it. Send it to your agent, the other side, your lender, whoever it's useful to. The report carries its own scope and disclaimer language so anyone reading it knows what it does and doesn't cover.

Yes. Southern Solar Pro has been doing solar service in this area for over ten years, and we're certified across the major equipment brands. Every finding in the report comes with what it would cost to correct, and you're welcome to take that number and hire anyone you like — there's no obligation to use us.